FAQ's

WebContractor is an innovative online portal for the end-to-end management and visibility of Applications For Payment. Subcontractors easily upload their applications into the portal where an automated work flow manages the processing, calculation, reconciliation, approval, payment and audit. WebContractor will enable contractors to forge closer relationships with subcontractors, increase efficiencies, save money and ensure compliance with the UK Construction Act.

With WebContractor key processes like self-billing agreements, e-invoices and purchase orders are all automated. This means you’ll be able to keep track of all subcontractor applications and their progress through your organisation. VAT recovery claims are supported by prompt, authenticated VAT receipts, and everything is fully compliant with the UK Construction Act.

WebContractor allows you to reduce admin time, business risk and work smarter with your valued subcontractors. As your subcontractors will be able to see their payment application progress, this puts an end to time-consuming phone calls and emails to your finance staff chasing for updates. Your Financial department will benefit from smooth cash flow and treasury management, advanced visibility of financial milestones and prompt and efficient invoice management. And your Commercial team will also benefit from WebContractor through its simple payment application processes, clear risk assessments for each project and ability to view the status of new and existing projects and see subcontractor costs at a glance.

Incredibly secure. We take every precaution to ensure that your data and records remain yours and yours alone. That’s why our security systems are as robust as those used by the likes of Amazon and major global banks.

There is an initial licence fee followed by a monthly maintenance fee. The charges are linked to the features within WebContractor that you want to turn on and the number of subcontractors you will onboard into the solution. Talk to our expert consultants about your needs and we will provide fully inclusive and clear costings. Please call us on +44 (0)1254 915187 or email enquiries@openecx.co.uk

Great news, we don’t impose any charges on subcontractors for access to the basic WebContractor portal.

We have a dedicated team to help your subcontractors through every step of the onboarding process. We also provide comprehensive training videos and user guides.

Even if you have a finance or ERP system in place, you will still have to deal with a lot of paper and complex manual processes. WebContractor can seamlessly integrate with finance and ERP systems to add workflow automation into your processes.

WebContractor is a cloud-based software solution and is accessed using a web browser and internet connection. WebContractor supports multiple devices (desktop, laptop, tablet and smart phone) and a wide range of web browsers (Edge, Explorer, Firefox, Safari, Opera…etc).

WebContractor is already hosted and running in the cloud, so we don’t need to install any software onto your servers. A typical implementation requires some consultancy and configuration services to tailor the solution to your specific requirements. This can be achieved within a matter of weeks subject to the amount of integrations required.

Open ECX takes a fresh approach to e-invoicing. Our patent pending solution is unique – designed to take advantage of what you have rather than ask for change. Our charging options provide flexibility and ensure a strong business case – and by delivering our services in the Cloud allows us to pass on the inherent benefits to our customers.

Most e-trading initiatives ask the supplier to change their billing system in order to send an electronic file. They may even ask them to change their working practices by logging onto a web portal and manually creating an invoice.

Our approach is different. We believe that minimising the change required with your trading partner will maximise the benefits for both parties.

We also take a different approach to service delivery, a service hosted in the cloud. No software is installed on either side of the trading relationship. The benefits of this approach are passed on to our customers.

Not quite – but we do focus on providing e-document services across the purchase-to-pay function – from purchase orders to payment advice notes, and everything in-between. For those organisations that require an electronic archive of all invoices, we also provide ECX Cloud Workbench, an on-line invoice archive.

Any organisation that wants to send or receive e-invoices – and other electronic business documents – will benefit by using Open ECX. For receiving organisations Open ECX removes the barriers to supplier adoption. This ensures the greatest numbers of e-invoices – from the greatest number of suppliers – are received.

For sending organisations – whether following a request by a customer or driven by a desire to remove paper from the process – Open ECX provides the easiest way to move to e-billing, without the need to change systems or processes.

If the sender is able to generate an electronic invoice direct from their billing system, Open ECX will receive, validate and convert the electronic invoice into a format required by the receiver.

E-invoice data is delivered either direct to the receiver or presented within ECX Cloud Workbench where it can be reviewed and downloaded.

Electronic trading is nothing new. So why do we still use postal addresses to send and receive important business documents? Open ECX provides organisations with an e-invoice address that everyone can use. Open ECX is the right way to e-invoice.