Arco Chooses Open ECX to Automate Order Processing

Arco partners with Open ECX to automate order processing, boosting efficiency, reducing errors, and ensuring 100% data accuracy across operations.

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Leading UK Safety Expert, Arco, has chosen Open ECX to support the automation of their order processing, increasing efficiency and accuracy across the process.

About Arco:

With over 140 years of experience, Arco is an expert safety partner, providing specialist expertise and knowledge to ensure people are safe within the workplace. Arco has cultivated a reputation for excellence, providing a wide array of high-quality personal protective equipment, ranging from hard hats to hazard suits, ensuring they meet the correct standards.

Beyond product provision, Arco offers expert advice, training, and consultancy services to empower businesses to create and maintain better working environments.

Trusted by businesses large and small, Arco ensures that workers across sectors can perform their duties with confidence.

Paul Burton,

Digital Adoption Manager

We’ve built a really strong relationship with Open ECX. The team is approachable, highly skilled, and proactive, keeping us updated every step of the way. They are a valuable partner, and we look forward to developing our already great relationship even further.

Digitising the Ordering Process:

With a turnover of over £300 million in 2023, Arco recognised that adopting a digital approach to order processing would help streamline their operations, allowing their teams to manage orders more efficiently, reduce processing time to accelerate orders, and create stronger relationships with customers.

Open ECX’s Ordering solution provides a seamless transition, integrating with Arco’s customer base to offer instant connectivity to their operations. Replacing manual order entries with an automated process transmits data directly to sales and finance teams in real-time.

Driving Efficiency and Precision:

Introducing Open ECX’s automated Ordering solution will reduce the risk of human error, supporting Arco’s team with data extraction precision levels of 100% accuracy.

These benefits extend to both suppliers and customers, accelerating order processing to meet customer demand and ensuring accurately processed orders.

“We chose Open ECX for a number of reasons. Firstly, they offer 100% data accuracy and, as we are the UK’s leading health and safety provider, accuracy is critical to our customers. We’re really happy to have chosen them as our provider and, had we known about their services before, we would have used them much earlier.”

Paul Burton,

Digital Adoption Manager

We’ve had to work at pace onboarding our customers with Open ECX. Throughout the project, the Open ECX onboarding team have responded brilliantly, creating customers’ connections at such a speed that our project will finish earlier than the anticipated deadline.

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