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Bradfords Building Supplies discusses the benefits of implementing Open ECX's Invoicing solution.
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The Business:
Bradfords

Bradfords Building Supplies is a trusted regional builders merchant, operating across the southwest of England. With a supply chain as diverse as its product offerings—from small local suppliers to multinational corporations—Bradfords processes approximately 200,000 supplier invoices each year. However, their previous EDI (Electronic Data Interchange) provider only managed to onboard 10% of their suppliers, leading to significant inefficiencies and invoice inaccuracies.

The Challenge: 
Slow Supplier Onboarding

As Bradfords grew, it became clear that their previous EDI system was unable to keep pace. Supplier onboarding was slow, and invoice processing errors were common. This became particularly challenging during the COVID-19 pandemic when the need for a streamlined, reliable invoicing process was more critical than ever.

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The solution:
Invoicing 

Turning to Open ECX, Bradfords implemented a PDF-to-XML EDI solution, transforming their invoicing process. This new system allowed for seamless mapping of supplier invoices against purchase orders and GLN feeds, significantly improving data accuracy. During the lockdown, while many struggled, Bradfords stood out in the industry as one of the few companies able to maintain payments to its suppliers, which played a major role in strengthening its reputation.

The solution not only supported Bradfords' operations through the pandemic but also enabled the company to scale without increasing its finance team. Supplier onboarding, handled entirely by Open ECX’s team, was efficient and received positive feedback from suppliers. The system’s data insights have also been key in helping Bradfords benchmark suppliers, introducing a gold, silver, and bronze rating system to optimise supply chain management.

With Open ECX automation and accuracy they’ve brought to our invoicing process have allowed us to grow seamlessly, strengthening our reputation and setting a new standard for efficiency. Open ECX has been a key ally in our EDI journey, and their dedication to the industry has been instrumental to our success.
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