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Encon increases invoicing efficiency and streamliness business processes with Open ECX.

The Business:

Encon is a leading distributor of insulation, interior systems, fire protection and roofing materials. Founded in 1981, the business has gone from strength to strength, now operating from 23 branches across the UK. With around 600 employees, and a range of market leading stock, Encon services a wide variety of customers and projects.

With a commitment to efficient supplier payment practices, Encon wanted to remove their inefficient manual methods of invoice processing. Manually keying invoices was a lengthy task, accompanied by mountains of paper, and prevented employees from focusing on more valued-added tasks. In looking for a new solution, Encon identified that accuracy was a key factor, to ensure manual intervention was not required. It was also important that the solution integrated seamlessly with their Open Accounts back-office system.

The Requirements:

The Open ECX electronic invoicing solution allowed Encon to remove the need for arduous rekeying of emailed invoice information, saving massive amounts of time. Every invoice from Encon’s suppliers is now sent directly to Open ECX, simply as attached as a PDF to an email. The system translates this PDF into a suitable format for Encon’s Open Accounts back-office system. The Open ECX team is highly skilled at integrating into the majority of finance systems, so this process was quick and painless.

Using the Open ECX solution has streamlined the administration associated with invoicing, and ensured a smooth payment process that eliminates rogue spending and paper wastage. The time saved means Encon’s finance team can now deal with more strategic tasks. The solution is also easily scalable, meaning it can take on new suppliers and grow alongside Encon as they continue to operate through digital ways of working.

“We chose Open ECX’s Invoicing because of their great reputation in the construction industry. It was also important for Encon to be able to access original PDF’s as well as an XML file, rather than just the usual EDI transmission which can be difficult to interpret. Our new digital process, supplied by Open ECX, will save a huge amount of time and will help us refocus our resource on more value-added tasks.”
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