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Kirby Group Engineering improve invoicing efficiencies to support business growth with Open ECX's electronic Invoicing solution.
Kirby Group Engineering

kirby group

Kirby Group Engineering is an industry-leading engineering contractor working across Ireland, the United Kingdom and Europe. They chose Open ECX to automate their invoicing process. 

The Business:
Kirby Group Engineering

Kirby Group Engineering is an industry-leading engineering contractor working across Ireland, the United Kingdom and Europe. With over 1,400 employees, the group’s entities provide electrical and mechanical engineering services to a wide variety of sectors, including industrial, commercial, substations and renewables. 

Following a period of growth, Kirby Group Engineering was looking to streamline and automate accounts payable processes to become more efficient. With this in mind, and as part of a drive to future-proof processes across the business and move away from manual ways of working, the team made a decision to invest in automating their invoicing. 

The Requirements:
Digitise Processes

Many of the invoices Kirby Group Engineering received from suppliers were problematic, and invoice queries required manual intervention to resolve. 

With their current ways of working relying heavily on time-consuming manual processing of invoices offering no easy way to scale and drive efficiencies for the growing number of transactions they were receiving, Kirby Group Engineering was looking for a new invoicing solution to improve the speed and accuracy of processing. 

They had also recently moved to a new back-office system, Microsoft Navision, through the assistance of consultancy firm 4PS. Therefore, a seamless integration with this system was non-negotiable. 

“Our previous manual process was slow, inefficient and causing significant delays. We knew we needed to find a digital partner to help us automate our invoicing operation.”
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The Solution:
Electronic Invoicing 

Having reviewed the market and alternative technologies, Kirby Group Engineering decided to implement Open ECX’s Next-Generation EDI invoicing solution. 

With high levels of speed and accuracy through tailored business rules and logic, Open ECX’s invoicing solution was the ideal fit for Kirby Group Engineering’s requirements, enabling the team to digitise and automate their invoice processing, with no impact to suppliers. 

Open ECX’s electronic invoicing is also easily integrated into Kirby Group Engineering’s existing finance system, Microsoft Navision, creating a more seamless flow right across the accounts payable process. 

The Integration and Onboarding:

The dedicated onboarding team at Open ECX is highly skilled at integrating into back-office systems, ensuring that Kirby Group Engineering‘s invoicing solution was integrated with Navision and the solution went live within the agreed timeframes. 

Open ECX is one of the largest electronic trading communities in the construction supply chain, meaning many of Kirby Group Engineering’s suppliers were already in the network. This made mapping quick and easy, resulting in a smooth and quick onboarding process. 

“Open ECX has revolutionised our Accounts Payable function, introducing a digital way of working to reduce administration time and the cost associated with processing.”
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Kirby Group Engineering

The Results and Improvements:

With vast improvements in speed and accuracy, Open ECX has transformed Kirby Group Engineering’s invoicing process, with 94% of transactions processing in under 5 minutes. Introducing a digital way of working has removed the need for manual invoice processing and intervention, resulting in considerable time and cost savings across the accounts payable function. 

Open ECX’s advanced Business Rules Engine allows Kirby Group Engineering to apply tailored logic to their invoicing process – in this case, to account for the Group’s entities being located across multiple countries. This has dramatically reduced invoice queries, freeing-up staff time to focus on more value-add tasks. 

“We were very impressed at the speed of rollout, and the ease of integration into Navision. Supplier uptake of the new solution has also been excellent.”
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