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EH Smith choose Open ECX's Invoicing solution to automate its invoice processing.
EH Smith

eh smith

EH Smith is one of the largest independent builders’ merchants in the UK, providing products and services to tradespeople and DIY enthusiasts. With 100 years’ of experience in the construction industry they are well established as specialists in bricks, timber and general building materials. They chose Open ECX to automate their invoicing process. 

The Business:
EH Smith

EH Smith’s previous receipt of supplier invoicing system was strictly manual, with staff members scanning and keying-in up to 45 invoices per hour. A heavily time consuming and labour-intensive task, EH Smith’s senior management decided that an alternative solution would quicken the process and improve relationships with valuable suppliers.

The company’s approach was to look for a turnkey solution that meant efficient implementation, helping to minimise internal time and cost. EH Smith approached a number of software vendors, deciding to select Open ECX’s eInvoicing solution. The decision was based on the competitive commercials, the ease of on-boarding suppliers, plus the already proven ability to easily integrate eInvoicing with their existing ERP solution, K8 from Kerridge Commercial Systems (KCS).

The Solution:
Invoicing 

Accessible anytime, anywhere, Open ECX’s eInvoicing system is a tried-and-tested solution which allowed EH Smith to streamline invoice processing, reduce costs and manual work, and go paper-free.

EH Smith’s suppliers are asked to simply email a PDF invoice, from which information such as date, invoice number, order number, quantity and value is extracted, no matter the layout of the invoice. Validation rules required by EH Smith and any agreed data conversions are applied, before the invoice data is transmitted real-time into their K8 back-office system. No scanning and no keying of information means both accuracy and speed has been greatly improved.

EH Smith

The Results:

EH Smith was improving its existing processes and back office systems in conjunction with Open ECX’s implementation. Processes such as data mapping were easy to perform and Open ECX’s teams were always on hand from the project’s inception to final handover to EH Smith’s staff. The tricky supplier on-boarding process was made all the easier with Open ECX’s trusted experts.

EH Smith has been using eInvoicing since August 2018, and has been on-boarding suppliers at an average of 25 per month. The company is at the 40% mark of document counts, processing around 3,500 monthly at more efficient rates. As EH Smith and Open ECX continue to work together, the builders’ merchant hit this rate increase to 80% in 2020.

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