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NG Bailey benefit from quick and easy supplier onboarding and integrations, to considerable improvements in speed and accuracy with Open ECX Invoicing.
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The Business:
NG Bailey

NG Bailey is one of the UK’s leading independent engineering and services businesses, specialising in delivering high-quality, integrated solutions across a variety of sectors. With over a century of expertise, the company provides a range of services, including engineering, construction, IT, and facilities management. Known for its commitment to innovation and sustainability, NG Bailey focuses on creating long-term value for its clients by integrating cutting-edge technologies and efficient practices.

The Requirements:
Efficiency

With multiple ERP systems, training staff and maintaining consistency across systems became difficult. Manual inputs were prone to errors and slowed down invoice processing, which had a knock-on effect across departments. The complexity of splitting invoices across different systems added further complications. NG Bailey needed a solution that would improve accuracy, speed, and efficiency while minimising disruption to suppliers.

It’s a really slick and easy system to use. The engagement with our suppliers is just super simple because we don’t do it – you guys do. Open ECX do all of that talking for us, which takes away a lot of time.
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NG Bailey 2

Solution:
Invoicing 

Open ECX provided a solution that streamlined the invoice processing system across NG Bailey's multiple ERPs, including both the COINS and IFS systems. Contrary to expectations, integrating with IFS was the easiest part of the process. Open ECX took ownership of the onboarding process, engaging with suppliers directly and eliminating the complexity for NG Bailey’s internal teams. This hands-off approach allowed the business to quickly resolve issues at the input stage, ensuring more accurate data and faster processing.

The automation reduced manual input errors, simplified the mapping complexities of splitting invoices across different companies, and enabled NG Bailey to address issues much earlier.

“Since partnering with Open ECX we’ve seen efficiency savings, speeding up of processes and improved accuracy, whilst building great relationships with our suppliers. Long term it’s about the full P2P process, ensuring all parts of the P2P chain are easier and slicker as we continue to grow the business.”
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