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SIG
Wolseley
Cheshire Mouldings
FW Hipkin
IBMG
EH Smith
E Tupling
JT Akinson
Methven
Galaxy Insulation
MP Moran
Myers Group
Cool Designs
Scott Parnell
LBS
Gardner Scarfield
Howarth Timber
CW Berry
Haldane Fisher
Norman Piette
builder Depot
Alsford
Bradfords
Encon
APP Wholesale
GWA
Solenis
Precon
Tobermore
Alltype roofing

Improve Sales Efficiency with Digital Order Processing

Manual order entry takes valuable time away from selling, delaying responses, increasing errors and making it harder for your team to hit their targets. Open ECX’s automated ordering solution streamlines the entire process, giving Salespeople more time to focus on customers and other revenue-generating activities, therefore increasing customer satisfaction as well as profits for your business.

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Improve SLAs
Hit Sales Targets
Improve Customer Relationships
Improve SLAs

Improve SLAs

Achieve faster turnaround times, greater accuracy, and complete visibility across your processes, all while consistently exceeding your SLAs. With Open ECX, businesses can cut out costly mistakes and keep operations running at peak efficiency.

Hit sales targets

Give your Sales Teams More Time to Sell & Hit Targets

By automating order capture and processing, your sales team can spend less time on admin and more time engaging with customers and closing opportunities. With faster, more efficient order handling, sales cycles move quickly, helping your team to convert leads and meet goals without unnecessary delays. 

Improve customer relationships

Improve Customer Relationships

By automating order management, your team can focus on delivering exceptional customer service rather than manual tasks. Faster, more accurate order processing ensures customers receive the right products on time, improving satisfaction and building loyalty.

Why Choose Open ECX?

Over 12 years experience

Over 12 Years of Experience With Builders Merchants 

With years of experience in the building materials and construction industry, Open ECX understands the industry's complexities, from managing complex orders and containing large quantities of line items to integrating with ERP systems. By working closely with merchants and suppliers across the supply chain, we ensure our technology integrates easily into your existing operations, helping you achieve better visibility and faster payments.

Get your System Up and Running Within Weeks

Increase time to value with fast, hassle-free onboarding. Our experienced onboarding team works closely with your team, ensuring a smooth implementation, minimising disruption, and getting your system up and running within weeks. With proven deployment processes and expert support, you can start realising the benefits of automation instantly.

Get your system up and running within weeks
Enhanced accuracy

Enhanced Accuracy

Eliminate time-consuming manual order entry and reduce delays in processing with automated ordering. With 100% data accuracy from the start, orders are processed quickly and reliably, giving more time to concentrate on revenue-generating tasks.

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Explore our Solutions:  

Open ECX_Invoicing

Invoicing:

Open ECX’s AP automation Invoicing solution reduces time-consuming manual processing tasks for Account Payable teams, eliminating the business costs associated and introducing a standardised format to drive accuracy and efficiency across the process, with seamless integration into your finance process.

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Open ECX_Statement Reconciliation - With Grad

Statement Reconciliation:

Compare supplier statements against your internal Accounts Payable records to ensure all invoices have been received, recorded, and paid correctly. It helps identify discrepancies such as missing invoices, duplicate payments, or unmatched transactions, allowing finance teams to proactively resolve issues before impacting cash flow, ultimately improving financial accuracy and strengthening supplier trust.

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Integrations

Open ECX seamlessly integrates with your existing ERP systems, ensuring rapid deployment, facilitating a smooth transition for you, your suppliers, and customers, whilst driving high adoption rates. With a growing industry presence, we have a proven integration into the technologies of leading providers such as Klipboard, Intact, Business Central, SAP, NetSuite and Bistrack. 

Don't Just Take Our Word For It

Arco
Arco-Logo
Arco - Stuart McLaughlin
Wolseley
Wolseley
Wolseley building
SIG
SIG
SIG - Kelly Fletcher
VIEW PREV CASE STUDY
VIEW NEXT CASE STUDY

Our customer case studies provide a window into the real-world successes achieved through partnerships with Open ECX. From significant cost savings and efficiency improvements to strategic supplier relationships and streamlined operations, these case studies showcase the transformative effect our solutions have on businesses just like yours.

 

Resources

An Interview with an Expert: Charles Robinson, CCO of Open ECX

An Interview with an Expert: Charles Robinson, CCO of Open ECX

Charles Robinson, CCO, shares insights on the future of eInvoicing, how digital adoption is being...
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Open ECX Heralds Move to New HQ as a Key Milestone in its Growth Strategy

Open ECX Heralds Move to New HQ as a Key Milestone in its Growth Strategy

Business software provider Open ECX has moved tobigger headquarters to support further expansion,...
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Open ECX Strengthens Global Capabilities with PEPPOL Access Point Certification

Open ECX Strengthens Global Capabilities with PEPPOL Access Point Certification

Open ECX is pleased to announce it’s now PEPPOL certified. Customers now have the ability to...
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Open ECX recognised as Klipboard Gold Partner

Open ECX recognised as Klipboard Gold Partner

Open ECX is recognised as a Klipboard Gold Partner, further strengthening its global offering.
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Duty to Report: Insights from the Department for Business & Trade

Duty to Report: Insights from the Department for Business & Trade

At our Customer Summit, we were joined byAndré Fannell, Prompt Payment Officer, from the...
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See All Resources

Are you ready to transform your O2C processes?

Get in touch

Tell us about your business needs and one of our experts will be in touch to arrange a personalised demonstration of how our award-winning Ordering solution can revolutionise your processes.

Frequently Asked Questions

Does Open ECX support the Building Materials industry?

Yes, we have over 12 years of experience, working alongside businesses within the Building Materials industry, including companies such as Arco and Wolseley. 

What are the benefits of Open ECX's Ordering solution?

There are many benefits of implementing Open ECX's Ordering solution, including saving time for your sales teams to focus on hitting targets and increasing ROI.

What types of orders can Open ECX’s Electronic Ordering system handle?

Our system is designed to handle a wide range of order types, including purchase orders, sales orders, and returns, from various sources like EDI, XML, CSV, PDF files, and email. We can also accommodate orders from businesses with multiple branches, automatically identifying and allocating orders to the correct location. 

How does Open ECX’s Electronic Ordering integrate with my existing ERP system?

Open ECX seamlessly integrates with a wide range of ERP and sales order processing systems, ensuring a smooth flow of data to your existing infrastructure. Our unique conversion technology extracts the underlying physical data from source documents with 100% accuracy, transmitting order information directly into your systems in real time. 

Can the solution be customised to match my business processes?

Yes, our Electronic Ordering solution offers customisable business rules, allowing you to tailor the order processing to your specific requirements. This ensures that orders are validated and flagged for potential errors, all while maintaining a full audit trail. 

How does Open ECX’s Electronic Ordering improve customer service?

By automating order processing and providing real-time tracking and reporting features, our solution gives you more time to respond to customer enquiries faster, provide accurate order updates, and ensure timely deliveries. This enhances the overall customer experience and helps you meet your SLAs.

What kind of reporting and analytics does Open ECX’s Electronic Ordering offer?

Our platform provides comprehensive, real-time tracking and reporting features, giving you valuable insights into order receipt, processing status, and potential issues. This data-driven approach allows you to monitor performance, identify bottlenecks, and make informed decisions to optimise your order-to-cash process.

What support does Open ECX provide?

Our dedicated team work closely with your business, from the initial consultation to the implementation of the solution. We take time to understand the needs of each business.