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Moving away from traditional EDI to improve digital efficiencies and establish and maintain strong working relationships across supply chains.
SIG

SIG

SIG is an international industry-leading supplier of specialist insulation and building products. With over 75,000 customers, 440 branches, and an annual turnover of £2.7bn, they chose Open ECX to automate their invoicing process. SIG Moved away from traditional EDI to improve digital efficiencies and establish and maintain strong working relationships across supply chains.

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The Business:
SIG 

SIG is an international industry-leading supplier of specialist insulation and building products. With over 75,000 customers, 440 branches, and an annual turnover of £2.7bn, the business is a central and valued distributor across the construction supply chain in the UK and across Europe.

Establishing and maintaining strong working relationships across their supply chain is fundamental to SIG’s projects and successes. With this is mind, the business identified that their current processes were not efficient. The business processes around 300,000 transactions annually, and improvements in this area would pass considerable benefits onto their customers.

The Requirements:
Visibility and Efficiency

The business used traditional EDI to process a large number of their incoming supplier invoices, but using this technology, it was taking up to two weeks for their branches to process the transactions. SIG identified this as an issue, as it created problems with cash flow and forecasting, ultimately leading to payment delays to suppliers.

SIG also recognised that the complexity of their business through various acquisitions was not well suited for traditional EDI, as those subsidiaries had to be set up as separate entities, creating a level of cost and complexity.

In looking for a new solution, the business also required a seamless integration with its ERP system, Kerridge.

Sig

By the numbers

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CUSTOMERS
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BRANCHES
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TURNOVER
The relationships we’re now building with our suppliers are better thanks to Open ECX, and for us, that is the biggest benefit of the solution.
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The Solution:
Electronic Invoicing 

The decision was made to implement Open ECX’s electronic invoicing.

What impressed SIG so much about the solution was the fact it didn’t impact their suppliers. Open ECX is open to all suppliers, regardless of size or technical capability, and doesn’t require them to change their current processes or technology.

With high levels of speed and accuracy through tailored business rules and advanced logic, Open ECX’s electronic invoicing solution has enabled SIG to improve accuracy throughout their invoicing process, and dramatically reduce processing time.

The solution also provides in-depth visibility into every individual transaction, further reducing errors and delays, and strengthening supplier relationships.

The Results:
Enhanced Visibility 

Open ECX’s electronic invoicing has removed the need for considerable manual effort and time-consuming tasks for SIG’s internal team, freeing them up to focus on more value-added tasks, such as maximising sales.

Through Open ECX, supplier invoices are processed within a day, a vast improvement on the two weeks they originally faced using traditional EDI. However, the most important aspect of the new solution for SIG is the benefits they’re able to pass onto their suppliers.

Not only is the process fast, reliable, and accurate, but SIG also have high levels of control and visibility over their invoicing process, improving communication and ways of working with their supply chain.

“It now takes a single day to process transactions, which is really incredible for us considering we were previously waiting two weeks.”
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