We are pleased to announce that Open ECX has achieved ISO 27001 and ISO 9001 certificates, reinforcing our commitment to information security and quality management standards.
What is ISO 27001?
ISO 27001 is an internationally recognised standard for information security management systems. The standard provides companies from all sectors guidance for establishing, implementing and improving information regarding security management.
Why is ISO 27001 important?
Achieving ISO 27001 demonstrates that Open ECX has a standardised information Security Management System across the business to manage and secure sensitive company and customer data.
This internationally recognised standard is a formal approach to managing the risks to the data Open ECX holds, serving as a proactive measure to show the business’s security against any potential risks and vulnerabilities, such as data breaches and attacks.
What is ISO 9001?
ISO 9001 certification is an internationally recognised standard for quality management. The certification contains a set of principles, which act as a tool to enable businesses to improve productivity, exceed customer expectations, and review processes to implement continual improvement.
ISO 9001 outlines the blueprint for establishing, implementing and continually improving a robust quality management system (QMS), acting as a tool to enable improved productivity, evidence-based decision making and relationship management.
Why is ISO 9001 important?
With over 1 million certificates issued in over 189 countries, ISO 9001 is the most widely used quality management in the world. The standard ensures organisations have robust quality control processes offering guidelines for resolving customer complaints efficiently and identifying and eliminating inefficiencies.
ISO Compliance
These certifications are a testament to the Open ECX team and our continuous focus on quality, security and improvement of our business processes.
Benefits:
- Adhering to compliance requirements
- Strengthening customer trust and satisfaction
- Increasing business productivity
- Cultivating a culture of continuous improvement
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